Parking Experts is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains what types of personal data we collect when you use our websites and how we safeguard it. Please review this policy carefully as it contains important information about your legal rights.
We are Parking Experts, a registered company in England with company number 15149444. Throughout this Privacy Policy, when we refer to collecting information about you, we are acting as the data controller.
Parking Experts is committed to protecting your personal data in accordance with data protection laws, including the General Data Protection Regulation (GDPR) 2016 and the Data Protection Act 2018.
When you browse our website, we automatically collect information such as your browser type, operating system, and the date and time of your visit. This data is used solely for website visitor statistics and is anonymous.
If you provide us with your name, email address, or other personal details when making an enquiry, this data will be stored in our database to contact you as indicated on the input form, either by email or phone.
To process a booking, we collect personal information including your name, address (including country of residence), date of birth, contact details (email and phone number), and car registration. We also need payment details to complete your booking. Additionally, we may gather:
We process your personal data based on various legal grounds including:
Your information may be used for:
We use your personal data to send information about promotions, updates, and new features. You can choose your marketing preferences when making a booking and update them anytime. To unsubscribe, click the "unsubscribe" link in any promotional email or email us at info@parkingexperts.uk.
Parking Experts does not sell, rent, or trade your personal information with third parties for commercial purposes.
We use temporary cookies to enhance your browsing experience and improve our site. By continuing to use our site, you consent to our use of cookies. You can manage cookies through your browser settings, but this may affect site functionality.
For more details about cookies, visit www.allaboutcookies.org.
We retain your personal data as long as you are a customer and may keep it for up to seven years after you cease being a customer to comply with legal obligations.
You have rights under data protection law, including:
To exercise these rights, contact us at info@parkingexperts.uk. A fee may be charged for excessive or unfounded requests, and we may require proof of identification.
We do not use automated decision-making processes involving your personal data.
If you have concerns about how we handle your data, please contact our Data Protection Manager at info@parkingexperts.uk. If unresolved, you may contact the Information Commissioner’s Office at www.ico.org.uk.
We may update this Privacy Policy from time to time. Significant changes will be communicated via email. The updated policy will be effective immediately upon publication on our website. If you disagree with changes, adjust your browser or account preferences accordingly.